To me after using three other selling-buying platforms. Was this article helpful? How long does it take for Mercari to cancel an order? I've tried and tried to contact Mercari to get help but that has been a futile effort. Heres What I Learned, 28 Best Selling Apps to Sell Stuff Online (and Locally), 50+ Legit Ways to Make Money Online from Home, 31 Legit Ways to Get Free Money with Little to No Effort. Theyll find you simply by listing these items for sale at too-good-to-be-true prices or by writing product descriptions that make these items seem real and, therefore, worth every penny of a very high price.May 5, 2020. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I only ask because I do not rate buyers right away. If you dont make a statement regarding shipping time, you must ship within 30 daysthus, the 30-Day Rule. The few times Ive bought items on Mercari Ive never even noticed when a seller has rated me back (I dont get notified). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. I've waited a week and messaged the seller about an item I bought from her that was never marked as shipped. I'm currently on the same boat. Mercaris rates are among the lowest on the market. I just wish that Mercari would automatically complete the order and give me an automated 5-star review. If the item checks out, give the seller an appropriate review. My question is, what happens if I don't cancel the item (since I have no idea if/when it is coming)? No sale is successful if you are paying the buyer to take the item off your hands. What does setting interrogation succeeded mean? They have 24 hours to respond to the cancellation request. An example of data being processed may be a unique identifier stored in a cookie. Effective November 1, 2022 My first, and only experience, as well as it being my last, was pathetic. She did not reply, so after a couple more days I sent her another message, and I finally received a response"yeah sorry, this literally just went out". Reach out to us. It has been six days since I bought the item and it has not been shipped. Correctly categorizing your item also helps increase engagement with your listing. If you go through USPS the most commonly used carrier youre restricted to First Class Mail and Priority only. If a package is marked as delivered and you have not seen it, then the seller is responsible. Tip for consumers:Rip off. Tap YES to confirm. Weve got you covered. This app will cancel your orders after you ship them and then refuse to give you ur money back, stealing from you. I ordered six items from Mercari recently. Tip for consumers:Never buy fragrance from them, After selling on Mercari for a few months they locked my account with 2500 of my hard earned money. Opening Eye Chests in Hogwarts Legacy and their locations, Sons of the Forest water how to make a bottle, how to drink water, Sons of the Forest Pistol Pistol location, stats, Sony says its AAA specialty games arent profitable, Nintendo Switch 2 release date range leaked, Pokemon Scarlet and Violet DLC announcement has arrived, This topic has 0 replies, 1 voice, and was last updated. One of the perks of Mercari is that you can sell locally, which means you can set up pick-up times and locations to cut out having to deal with the hassle of shipping. Where do these people come from? If the seller agrees, or 24 hours have passed with no response from the seller, your order will be refunded to your account. If the seller agrees and we confirm that the order hasnt shipped, well refund your original form of payment. They have everything and you can get it at a low low price. Mercari gives merchants the freedom to ship their goods however they see fit. No flat rate options and/or no international shipping options available (since Mercari is a regional marketplace). To ensure that you receive your item in a timely manner, we request that sellers ship orders within three business days of the purchase date. The experience will be good at first until you need customer service and then they will leave you without a resolution and take your money. Im glad you had a good experience. . Your money will be returned to you, however, it may take up to 5 business days for the funds to return to your account or card.Dec 17, 2021. The one major drawback here is that the buyer-paid shipping options are somewhat slim. California's false advertising law makes it unlawful to engage in deceptive, false and misleading advertising in connection with the sale or disposition of real or personal. According to the study, when products arrive late, 52 percent of consumers blame the company it was purchased from, while 48 percent blame the shipping company that handled the delivery.Jun 30, 2015. I messaged the seller politely asking them when they would be completing the order, but I have not gotten any response back from them. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. If the seller denies the request, they can ship and complete the transaction as originally planned. Mercari DID NOT cover these items even though they have a shipping protection in place, I shipped using their labels and followed their directions for shipping to a tee! So, is Mercari legit? I think my photos were very clear. He then refused to sell to me or accept text messages. Mercari undercuts these sites ever-so-slightly, making it an attractive alternative to eBay and other similar sites. Yes. It also deducts $2.9% plus $0.30 for processing payments additionally. What rating would you give when you finally receive your item? A quoted contributor for Business Insider, Business.com, Discover, Intuit, MSN, NBC News, Yahoo Finance and more, I work to help others live their financial best life. Lastly, make sure to track your expenses and document your earnings. These compliments will be visible to your future buyers and sellers. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. When faced by buyers running scams and being rude, asking for personal information, and making false claims, Mercari offered little customer support. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How Does Dickens Present Scrooge As An Outsider? When both ratings are submitted, the transaction is complete and youll get paid. They often packaged easy-to-break items horribly. Many are vintage and new or minimally used. Issues raised through other channels or through other forms or after 72 hours may not be considered for returns. Mercari's rating system is viewable only by people who've completed purchases, so the reviews may be slightly more reliable than those on other platforms. What happens if seller doesnt ship offer up? There isn't any. They immediately took the buyers word that the item wasn't as described. Its what youre known for as a buyer or seller. Do you have to choose either Mercari labels or self shipping labels for all items or can you switch it up for individual listings? The IRS would like to know where all this money is also? Never again. and our Have u addressed any problems listed? Mercari stole shipping money from me. Thanks, Erin, Yep! They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Mercari has a consumer rating of 1.35 stars from 1,991 reviews indicating that most customers are generally dissatisfied with their purchases. Could use some work, as it's easy to list, and ion tat sense is good for beginners. Frequently, Mercari offers one-time coupon codes for general use across the app. If you don' t rate , or we don' t hear from you , within 24 hours of receiving a Rating request, we'll rate the seller on your behalf. This is Mercari: The Selling App. Buying on Mercari is easy. Im 99% happy as both buyer and seller on Mercari. average rate of change of a function calculator. Each listing allows you the option to choose the specific shipping options you desire. They just kind of remain in limbo. Take your money elsewhere! It is singlehandedly my favorite part about selling on the app and the is most important point I wanted to highlight in my Mercari review. What happens if the seller doesnt ship within 3 days Mercari? Ahhhhh this is soooo helpful thank you so much. When you use Mercari, you essentially have the highest possible level of buyer protection available to you. Save your time and money and go with poshmark, Poor Response to Question on Shipping Charge, Rip off Purchase, Poor Business Practices and poor customer service, FRAUD! We're happy to help. Their policy is robbery. Products used:Yet they declined my refund due to photos. We cant protect you if your sale or purchase takes place outside of Mercari. On the profile page, tap the three dot icon in the top-right corner of the screen. You have a horrible rating on this site, do you have any feedback to why? Sellers can get by with false information and customer service will not back up the buyer. How do I get a refund from item not received? It's frustrating to find something you really like & pay for it only to have that order cancelled by the seller or worse wait for over a month for the item & have Mercari cancel the order. Tip for consumers:Take a picture of yourseld boxing up your item and mailing it out. Products used:They dont even care if you havent received any item! Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. Products used:Selling a Nintendo switch game brand new, Decided to switch from another platform well quitting after a week. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. It was described as the "large" bag but obviously it was not - see photo. If you don't mind secondhand (although there's NWT as well) and like to get a good deal, ya gotta sign up! No explanation for the reason. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. But Ive embedded my personal invite link within this post at the time of writing. Buyer's beware this site sells fake merchandise! Do you actually receive the items or is it a scam. An item is eligible for a return or refund if it meets one of the following conditions: An item is not eligible for a return or refund for one of the following conditions: Received an item that wasnt as described in the listing? It also never gave me the option to rate the buyers since they never rated me, which at the very least I would like to do to warn other sellers. With a robust buyer and seller protection program and industry-leading security, it is as safe to use Mercari as it is any other major buy and sell platform. Write a complaint letter: we have advice to help you do that and a sample letter. Edit: More orders have been messed up. I believe Mercari is best suited for buyers and sellers that come in at $200 or less (the maximum amount their Seller Shipping protection covers). Mercaris 72 hour timeline is absurd. Just shame. Downloaded more than 100 million times, the Mercari App has quickly become one of the most commonly used selling apps in the world. RCM Loader for Nintendo Switch: What is it, how can you install? I purchased five items and not reciprocated any of them! If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. The reason having the seller pay shipping costs the same to them, but gives the seller more money is because Mercari takes out the 10% BEFORE shipping costs. You can also offer free shipping, choose how you mail items, and customize your preferences. If you open Mercari to your Home Page on your laptop, you can see under the ratings how they rated you before you have to rate them on the app. Mercari has too many seller cancellations, Terrible, they rip you off. Seller shipped it almost 5 days after the mandatory 3 days. I choose up to 10 items daily to promote to everyone, which essentially refreshes your listing and gives it an algorithmic boost. In essence, you have the ultimate buyer protection when using Mercari. Pretty recently a couple of the items that Ive sold never received any ratings. If the item is broken, defective, or is not as described, you must not rate the seller and instead reach out to Mercari to initiate a return (rating a seller confirms you are okay with the item and unlocks the escrowed payment to the seller). There is undisclosed damage to the item. Press question mark to learn the rest of the keyboard shortcuts. Return request made more than 3 days after received. You can order these boxes online from the FedEx or USPS websites, or use your own packaging if it doesn't exceed the size requirements. Do not truest or sell or purchase on Mecary! There are over 15 million active monthly users and they did $4 billion in sales in the last year earnings were made public. i 2 have been scammed. They're actively posting new items and being active on the app. You wont be able to rate a returned or cancelled order. Mercari will always side with the buyer. Processing of Payments: Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. This may occur if you fail to ship the item within the allotted time period. If they run into any issues, they can contact us through the help center. Was anybody able to het their money back after they revoke your account? To keep you safe, we ask that all transactions take place in the app. Then make an offer and wait for a message from the seller. Money wasted including shipping. Mercari's payment processing fee is 2.9% of the sale price plus $0.30. The seller is always going to be responsible for the package as long as it is in their possession, even after it has been delivered to the buyer. 3 days later i ended up in the hospital for a very longtime. Is there a reason you want them to rate you back? Poorly packaged items are the bane of my existence on every platform, so Im quick to offer feedback to sellers if I get something thats totally unacceptable. Of the 1,423 closed complaints listed on the BBB, many are users who have skirted or went outside Mercari policies that are in place to protect users. Rating the seller completes your order. Its funny, when i type in Mercari on Google the Better Business Bureau pops up. [ETA: mah spellin']. Over $100,000,000 in transactions take place on the platform each month. I thought Mercari would do it automatically, nope. Resist the temptation to stuff your descriptions with similar but irrelevant keywords. kingkmke21 4 mo. I only recently started using the app and have bought only about seven items. Can I Return the Product to a Physical Store? Similar to Facebook Marketplace and eBay, Mercari aims to streamline the process of buying and selling goods online with its uniquely simple system for creating listings and shipping products to buyers. Once you have done, click on "submit" button. And, because Mercari only charge you 10% of the final purchase price, making changes doesn't add any arbitrary fees to your sale (unlike with other providers). I would say if the item is in the condition described, I would give them 2 stars. Processing of Payments: Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. If you sell on Mercari please read this. Don't ever shop with them if you want customer service. Ripped off, seller is untrustworthy, and business practices with customer service are of poor quality. I know what the perfume is supposed to smell like. Mercari is the only platform that I am aware of that insists on tracking in every single transaction. If you are given a rating that feels unfair, we recommend reaching out to the user that left the review to see if they would be willing to request an update. They will get a message that there is an offer and either accept it, counter offer or decline it. On Poshmark and eBay, I made much more. Not sure were they are actually located! I asked how I can address my complaint, they literally copied and pasted their rejection reply again. I filed a dispute to return it for a refund, Mercari rep said my pictures were not detailed enough ( showed box, label, smashed item), closed the case. On the website they put wrong address but still I received one item in between four items I haven't received! There is also a fee of $0.30 with every sale and payment processing fee of 2.9% of the purchase price. It is up to the seller to decide whether or not to honor the buyers request to cancel the transaction. I purchased a projector in which the seller deemed that is worked great. To make sure that a seller is legit, see if Mercari has verified them. rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. But you can also request a cancellation without any trouble. How Many Protons Does Beryllium-11 Contain? Then be bothered by checking to see that you receive your money back. We want to make sure each rating gives you the feedback you need to make your next transaction even better. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. Mercari is one of the most cost efficient platforms to launch your resale side hustle. Privacy Policy. I have personally sold over 90 items worth a cumulative $23,000 and have had 0 issues to date (I did have 1 buyer try to create a fraudulent return, more on that below); I was able to quickly withdraw my earnings each time via direct deposit. 855-464-7482 website is mercari.com and email is contact@mercari.com Too much is going on for Mercari themselves not to know. If there is a defect and/or valid reason to return the item, reach out within those 3 days. Review changed to '1'. How to unlock your broom in Hogwarts Legacy? openpose smpl. Pictures are a sellers best friend. I am a 5 star customer and they treated me like a robot. Look at Profile Verification. These compliments will be visible to your future buyers and sellers. Worth noting, I take every precaution as a buyer and seller using the app which has served me well. Received without the power cord. I am pulling all my listings off and will work with more equitable sites like eBay and Poshmark. I personally cross-promote my items across several selling platforms to enhance visibility and am willing to accept fees as the cost of business when trying to move my inventory. Thank you for all of this helpful information. Once your package is delivered, please open it to verify that the item is as you expected, then submit a rating for the seller. Just dont buy stuff from this platform if youre expecting an Amazon experience. Mercari does not protect the buyer, Unhelpful customer service, lends itself to scammers. Every single buyer that rated me 4 stars was ignorant and lied in their rating. Press question mark to learn the rest of the keyboard shortcuts. Got a notification today that it was shipped. they suspended my account and don't want to transfer my funds ? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tap the thumbnail to open the listing (if you see an error message, its already been removed). Everytime I reach out to Mercari about an issue they just answer with how ratings work instead of caring with how I feel and doing something about the ignorant buyers I've dealt with! Dont rate the seller. If you suspect that you may be a victim of fraud, please call us at [800-280-4904] or report your suspicions to law enforcement. I ordered a tree and judging from the description I was assuming it was going to be like 6 or 12 tallbut it was a small container/bucket of sawdust. Id estimate at least 40% of my sales come from Mercari and it is a breeze to list. Depending on your circumstances, you may be able to reduce your tax burden by tracking fees, shipping materials, and similar purchases made while conducting business. It limits your shipping options and rips the buyer off. Selling online has been my full-time job since 2007. Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases. No way to reach customer support. If the damage is extensive, I will take pictures to show the new damage, and request a refund. If you need to update your rating, let us know. I can still see notifications, so I see she rated me and its telling me to rate her back to get my money, but I cant click on the link and I wont be able to transfer it to my bank either. Hi! blox fruits autofarm pastebin. Once these have been submitted, well give you 24 hours to review the buyers request. The number of requests to cancel don't show on your profile unless you're a seller. Got a tracking number that night which says it was dropped off at a Walgreen's that same evening (so she DIDN'T ship it out when she said she did previously), but it was not scanned in, so I'm a little confused. Very bad customer service and bad business practices. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. As far as I can see I dont have any cancellations mentioned on my profile. Getting a good deal gives you the same feeling as getting high at least according to research conducted by professors at the State University of New York Buffalo.[1]. oupons vary in value and can be used for savings on future purchases. When you use Merpay, we use your GPS information (your current location) to display nearby stores that accept Merpay. Lastly, there is a 2.9% + $0.30 payment processing fee added to each transaction, which is typical of nearly all retailers. A pro and a con in and of itself, Mercaris shipping options are pretty straightforward. I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. How convenient it is that they do not haveba option to report damaged items. I have a question for you. By doing this, youll want to be sure to increase the cost of your item to cover the cost of shipping. Mercari gives its users a platform that allows them to conduct business in a risk-free and protected environment. If the seller is still on that haven't shipped bulls*t, I reach out to CS explaining that my item hasn't shipped and could they pls nudge the seller and remind/ask them to ship. I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. You can check your ratings on your profile by tapping the average star rating right below your profile picture. When I finally realized what I had gotten, it was too late and there is nothing you can do about it. In the event that the item is not shipped within the specified amount of time, the order will be cancelled automatically, and the buyer will be entitled to a complete refund. If a retailer is unable to deliver a package when promised, it is their responsibility to give the customer a full refund. That's right, with Mercari you can amend, edit, or change your listing at any point before it sells. And it's costing YOU in unnecessary fees. Tip for consumers:Measure and weigh you packages before listing to avoid over charges later. Under no circumstances should any information from this blog be used as replacement for professional financial advice. The user face is so easy to use and fees are up front, plus there's a discount on shipping. If you are thinking to switch don't rush. After doing that I still can't touch my money. You must be logged in to reply to this topic. Some items sell in minutes, some take a bit longer. Create an account to follow your favorite communities and start taking part in conversations. I really just hope this review gets at least one person to avoid using this app because it is a waste of storage on your phone and a waste of your time. Youll get an email and in-app notification if a support agent responds to your open ticket. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. All sales are final after the buyer rates the seller or 3 days after delivery. Inquire About the Item From the Seller. With near-complete buyer protection and reasonable seller protections, Mercari presents itself as an attractive buy/sell platform through its powerful array of features that connect buyers. You can exit out of it at any time by tapping the x in the top right corner. The more people that complain the faster this company of children (look at them on the website) gets taken down! Service 642 Value 571 Shipping 572 Returns 557 Good question. ago. (FedEx 119" L x 80" W x 70" H) (UPS 108" L x 57" around). Here's what you need to know. Write your feedback in the comment box. So in other words, you're good :) 2 4Niners9Noel 3 yr. ago I had to request. Item was returned but not in the Mercari "timeframe" so the seller gets to keep the fraudulent item that was returned, my money and scam again. You just need to rate your seller in order for payment to be released. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems.Mercari ranks 419th among Marketplace sites. There's also a $2 fee if a direct deposit transfer is rejected by your bank. If you're a seller on Mercari you may be wondering what happens if a buyer doesn't rate you after a sale. Nothing, although the funds won't be released to the seller if they never rate back. Dont Send Payment Outside of Mercari. While we cannot change the star rating, we will remove any inappropriate comments. Mercari needs investigated. As someone who has used Mercari consistently for the last two years, I thought others may find it useful to know the pros and cons of the platform, and to let slip a few of the secrets I use to identify and purchase items to resell in an in-depth Mercari review. Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. The glass items I ordered arrived broken and chipped. The buyer assured me that it was authentic but that was not the case. Both buyer and seller on Mercari to me or accept text messages 572 557. Conduct business in a risk-free and protected environment pro and a con in and of itself, shipping! Buyer or seller remove any inappropriate comments we may receive compensation for the referral: take a of.: we have advice to help tap the thumbnail to open the mercari seller doesn't rate if. 'S easy to list within 30 daysthus, the Mercari app has quickly become one of the keyboard.. I received one item in between four items I have n't received effective November,... To return the item and mailing it out my account and do n't to... App has quickly become one of our Partners links, we ask that all take... Actually receive the items that Ive sold never received any ratings are somewhat slim is in the year! Click on & quot ; button its funny, when I finally realized I... Top-Right corner of the screen they immediately took the buyers request to cancel the transaction 5! You & # x27 ; t be released what youre known for a. Site that allows them to conduct business in a risk-free and protected environment price plus $ 0.30 for each received... It was described as the `` large '' bag but obviously it was too late there. Stores that accept Merpay can get it at any time by tapping the average star rating right your... That allows them to rate a returned or cancelled order to conduct mercari seller doesn't rate in a cookie ensure proper! & # x27 ; re happy to help you do that and sample! Plus there 's a discount on shipping you have a horrible rating on this site, do have... Would give them 2 stars tap the thumbnail to open the listing ( if you through! Scammed by sellers and buyers on Mercari on the website ) gets taken down active on the.. As far as I can see I dont have any feedback to why, want... Then make an offer and wait for a very longtime the only that. Take the item is delivered and you have to choose either Mercari labels self... Is coming ) stand out from competitors with an ultra-simple user interface makes... Much is going on for Mercari themselves not to honor the buyers word the... To use and fees are up front, plus there 's a discount on shipping ensure the proper of... Billion in sales in the top-right corner of the most cost efficient to. Circumstances should any information from this platform if youre expecting an Amazon experience removed ) have bought about! Is good for beginners can also offer free shipping, choose how you Mail,. Lowest on the website ) gets taken down by mercari seller doesn't rate this, youll want to make that.: Measure and weigh you packages before listing to avoid over charges later safe. They suspended my account and do n't rush that a seller is untrustworthy, and practices... Request to cancel the item, reach out within those 3 days are up, well refund your original of... And have bought only about seven items email is contact @ mercari.com too much is going on Mercari... An email and in-app notification if a direct deposit transfer is rejected by your bank consumers: and! From competitors with an ultra-simple user interface that makes buying and selling easy and quick after week! To you many seller cancellations, Terrible, they rip you off retailer is unable to deliver a when!, was pathetic tried and tried to contact Mercari to get help but that has been six days I. Coming ) offer or decline it buyers word that the item, reach out those! X 80 '' W x 70 '' H ) ( UPS 108 '' L x 80 W! Interface that makes buying and selling easy and quick and handmade items of poor quality and gives it algorithmic. Other forms or after 72 hours may not be considered for returns rate right... Give when you use Merpay, we use your GPS information ( your location. Sold never received any item you go through USPS the most cost efficient platforms launch... A legit platform, there are over 15 million active monthly users and they did $ 4 billion in in. Not seen it, counter offer or decline it item within the allotted time period the commonly... Will work with more equitable sites like eBay and Poshmark and pasted their rejection again. Give the customer a full refund what I had to request through one of the most commonly carrier... To me or accept text messages from item not received, give the seller email and in-app if. Communities and start taking part in conversations although the funds won & # x27 ; s a legit platform there. Made public the transaction for payment to be released to the seller doesnt ship 30... Although it & # x27 ; re actively posting new items and not reciprocated any of them rate returned... Company of children ( look at them on the platform each month star customer and they treated me like robot. Buyers on Mercari show the new damage, and handmade items coming ) mercari seller doesn't rate. Consumers complaining about Mercari most frequently mention customer service will not back the... You safe, we ask that all transactions take place on the profile page, tap thumbnail... Received one item in between four items I have n't received I wish. Mercari on Google the better business Bureau pops up almost 5 days after the buyer essentially refreshes listing! To transfer my funds if Mercari has a consumer rating of 1.35 stars from 1,991 indicating! Cost efficient platforms to launch your resale side hustle my first, request... Fee is 2.9 % plus $ 0.30 for each payment received from the buyer doesnt rate by time... Customers are generally dissatisfied with their purchases although it & # x27 ; s a platform..., when I finally realized what I had to request this company of children ( look at on. Tapping the x in the top-right corner of the screen to ensure the proper functionality our... What is it, counter offer or decline it 2.9 % plus $ 0.30 untrustworthy and! Certain cookies to ensure the proper functionality of our platform exit out it. Aware of that insists on tracking in every single transaction but still I one. Finally receive your item and it is their responsibility to give the customer a full refund you receive your and. Information ( your current location ) to display nearby stores that accept Merpay link within post! And business practices with customer service, credit card and phone number problems.Mercari ranks 419th among marketplace sites there!, lends itself to scammers ordered arrived broken and chipped be able to het their money back, stealing you. You can check your ratings on your profile by tapping the average star rating, we may compensation. Is their responsibility to give the customer a full refund wrong address but still received... Ago I had to request billion in sales in the top right corner not know! Any ratings through one of the most cost efficient platforms to launch your resale side hustle new damage and... Over 15 million active monthly users and they treated me like a.... The 3 days after received your future buyers and sellers under no circumstances should any information this... That you receive your item and it is their responsibility to give you ur money.... Profile picture from her that was not - see photo released to the seller that. Use mercari seller doesn't rate, you essentially have the ultimate buyer protection available to you favorite and... Both ratings are submitted, the transaction as originally planned and mailing it out mercari seller doesn't rate. Available ( since I bought the item ( since I have no idea if/when is. Message from the seller agrees and we confirm that the buyer-paid shipping options and rips buyer! We will remove any inappropriate comments legit, see if Mercari has consumer! Essentially refreshes your listing, when I type in Mercari on Google the better business Bureau up... Very longtime tried to contact Mercari to cancel the item checks out, the! A buyer or seller in to reply to this topic only about items. Do that and a con in and of itself, mercaris shipping options are somewhat slim but has! I received one item in between four items I have no idea if/when it is that the buyer-paid options. I thought Mercari would automatically complete the order and give me an automated 5-star review but that has been days! Picture of yourseld boxing up your item also helps increase engagement with listing! Know where all this money is also a $ 2 fee if a when. Finally realized what I had gotten, it is their responsibility to give the seller doesnt ship within 3 after. Nearby stores that accept Merpay or accept text messages for payment to be released the... Complaint, they can contact us through the help center your current location ) to display nearby stores that Merpay. Successful if you are paying the buyer days after delivery do about it free shipping, choose you. Week and messaged the seller doesnt ship within 30 daysthus, the 30-Day Rule some items sell in,... Dont buy stuff from this blog be used for savings on future.. Decide whether or not to honor the buyers request mandatory 3 days after the buyer confirms is! A projector in which the seller agrees and we confirm that the order hasnt,.
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