Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Find a Local Service Provider. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. (Explained for Homeowner)Continue, Read More Is Soft Water Safe to Drink? The GoodFor Co. 2020 | Website created by gettothevan.com. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. Dump out any resin you have in the softener, as well as the old riser tube. To set the time for regeneration on your unit, Press >, then change the time with the + or button. During the process of offering you the most suitable solutions to suit your needs, our expert personnel design the most efficient water softening systems taking into account factors such as the degree of hardness of the water used, amount of consumption, resin coefficient, regeneration period and the automation system. E: info@aosmith.com.tr, Do you have a service request? Most water pitcher filters will work to give you pure, clean drinking water. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. Check all the settings thoroughly. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. Lets delve into it. Thanks for the info about water softening. Wrong settings or a broken switch may cause an endless regeneration cycle, or they could cause errors that prolong the cycle. All Rights Reserved. This usually happens due to a lack of overflow or clogging. $75/mo suggested payments with 6 month special financing. However, the issue can be caused by multiple factors. Designs of water softeners can vary, but most are largely automated. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. 2023, A.O. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. If the waterline is connected, check to see if any valves or controls block off the brine tank. Also, make sure that the drain hose is not in an elevated position. Unclog and clean plumbing, brine tank, and control head. Required fields are marked *. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . For your information, there is a remote chance of having brown water because of the softener. If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. Product Description. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. And more often than not, you may be able to repair water softeners yourself and save the repair expense. Perhaps not. AO Smith is an American manufacturer of water heater units and water treatment products. I am having water problems right now. Replace riser tube. Use any blunt tool and carefully hit the salt bridge to crush it properly. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. Monday-Friday: 8:00 am to 10:00 pm EST Water Softener Not Softening 8. Unclog the brine tank, injector, or drain line flow. Salt sensing technology adapts to your water usage using less salt, water and energy. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). If it is, then readjust its position to allow the unit to drain properly. For this reason, your water softener maintenance could seem challenging. And when the scheduled time comes, it begins to make the water soft. Here, we are going to discuss all these reasons along with giving their solutions. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Yes. There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Drinking salty water can become an unpleasant experience, especially if you have to deal with the aftermath of a stomachache. By contacting our Technical Support Group, you can request a visit from the Service Department. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. If there is a blockage, then you have to remove it. That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. If the float switch is easy to move up and down and is in a straight position, then it is ok. They also require constant filter changes, which are also sold separately. Did you ever find out why it was not working? Every time, less or no water in the brine tank doesnt indicate that there is a problem. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. The first step to solving the issue is correctly identifying the cause. Judging by the warranties for the AO Smith soft water systems, we can deduce that the electronic components are designed to last for around five years, and the tanks and control head are designed to last for beyond 10 years. 2023, A.O. But before going into the troubleshooting phase, there are certain things that you need to check. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. Here are some of the most common issues that may occur. Smith reserves the right to make product changes or improvements at any time without notice. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. Luckily, to solve a clogged water softener, you don't need a professional. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. Most of AO Smiths water softeners require multiple products to make each system work efficiently. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Other issues in the brine tank or issues with the resin beads may also prevent the system from producing soft water. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Hello! Merely replace the valve to solve the issue. If it is set too high, excess water may build up as the softener may be unable to release it effectively. If the concentration is below 60 mg/l, then the water is soft. Recommended Reading: How Much Salt Does A Water Softener Use? My cousin informed me that they intend to have a water filtration system in their home for safe drinking water, and he asked if I had any recommendations for the best alternative. Err 3: Indicates the regeneration cycle didnt finish properly. smith below:https://youtu.be/cDkADhlbw6IA.O. We already described the leading causes of a too-full brine or salt tank. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. Remove the water, fill the tank with salt, and switch the bypass valve back on. Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. As a leader, we refuse to sit quietly. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? To exclude this possibility, sterilize your system with chlorine or hydrogen peroxide. This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. The most common reason might be the impossibility of drawing brine from the tank. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. Thats it. The water softener faces problems in restoring its softening capacity. Download the general sales terms and conditions. The information provided on my videos is my personal opinion and does not mean its 100% correct. If the hose is not clogged, try to reduce the salt dose you use. AO Smith water softeners are good systems, but they dont blow us away. By Phone. Altered timer settings due to power failure. Cafe, Kitchen and Restaurant Applications. Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. Brine is not drawn from the tank. If you dont hear the specific sounds, the timer is broken, and youll have to replace it. hardness on controller is set to incoming water hardness level. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. ST. Manual for 300 models. Water Softener Problems With Water In Brine Tank, 6. This tells the softner how hard to work essentially. My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. Clogs and build-ups on the components may also prevent the system from regenerating. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Get GE Water Softener Clips here. About A. O. Smith . Err 3 can be caused by a faulty valve, motor, or switch. Together with you they will schedule a visit. Have you tried turning this setting up? We hope the tips above will help you repair water softener issues regardless of what brand you own. But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. 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