Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Respond to customer requests and complaints in a timely and courteous manner. Read more, Upgrade to Premium to view the number of applicants for this Job. Ensure the proper execution of assigned foodservice and beverage programs and procedures. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? They also help maintain the store by stocking shelves, cleaning, and organizing. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. I set an alarm on my phone so it wouldnt happen again.. Greet and provide an enjoyable shopping experience for all customers. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Wawa, Inc. is an equal opportunity employer. You have already created a job alert with same filters. All Rights Reserved. Maintain proper cash levels in register drawer and change machines. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. The search is on! Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Maintain proper cash levels in register drawer and change machines. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. We are not an agent or representative of any employer. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Ensure coffee thermals are filled and working properly. Maintained high standards of customer service during high-volume, fast-paced operations. Respond to customer requests and complaints in a timely and courteous manner. Ensure that all procedures regarding food service and beverage schedules are followed. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Pull expired items, document and discard. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. Select Accept to consent or Reject to decline non-essential cookies for this use. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. attitude. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Greet and provide an enjoyable shopping experience for all customers. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. You have successfully created a new job alert. Wawa, Inc. is an equal opportunity employer. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Institute for Human Resource Professionals (IHRP). Job Description. The estimated additional pay is $4,654 per year. Department: Store Operations. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Greet and provide an enjoyable shopping experience for all customers. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Find out what skills and jobs are in high demand. Follow proper coding procedures. Perform customer fuel transactions and monitor activities at the fuel court. Your email address will not be published. If you require an accommodation, please contact our Associate Service. Wawa, Inc. is an equal opportunity employer. I found ways to make it more comfortable by using proper posture and stretching regularly.. Customer Service Representative job title. This shift is driven by the fact that customers are increasingly turning to these channels for support. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. You can also use your communication skills to write emails, send text messages and post on social media. Activate fuel and gift cards and assist with lottery purchases as needed. Employers ask this question to learn more about your work ethic. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Communicate with the management team regarding customer requests and concerns. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Ensure coffee thermals are filled and working properly. Happy Veterans Day from your friends at Wawa! Follow proper coding procedures. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Enjoy meeting new people? Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Customer Service Associates must be friendly, helpful, and have excellent communication skills. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. Insights. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. A valid drivers license is also required. You have reached your maximum number of active job alerts. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. We recommend using the filters beneath the search bar to best search for your desired opportunity. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Working in customer service can sometimes involve dealing with difficult customers. Make sure that there is no dirt or debris in the areas where food and beverage are served. Job Description. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Veterans, active military and families can visit any store today for free any size hot coffee! Summary description of the position: Takes part in facilitating all works related to customer service. Check expiration codes, face and inspect all items. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Location: Field. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Your job seeking activity is only visible to you. Additional pay could include bonus, stock, commission, profit sharing or tips. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Take care to maintain the appropriate level of cash in the safes. Follow proper coding procedures. Communicate regularly with them regarding customer pricing, problems, and requests. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Stop fuel pumps if necessary. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Department: Store Operations. I think my outgoing personality would fit well here.. We would love to be a part of your professional journey. Posted: January 25, 2023. Complete other tasks as assigned by store management. Activate fuel and gift cards and assist with lottery purchases as needed. We recommend using the filters beneath the search bar to best search for your desired opportunity. Job Title: Customer Service Associate. It also gave me confidence working with customers and handling money.. Lensa, Inc. - Lensa is a job search engine. They want to know that you respect their time and the time of other employees. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Apply Now! It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Complete other tasks as assigned by store management. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Location: Field. Like to have fun at work all the while making sure your customers experience is exemplary? The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. The estimated base pay is $17 per hour. Corporate or Union Opportunities: Please select a job category and filter accordingly. Learn how this feature works. See Lead Customer Service Associate Salaries at other companies. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Store 5222 - New Smyrna Beach, FL 32168. Customer service skills also include empathy, patience and kindness. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Processing and logging incoming calls into the CRM system. Pull expired items, document and discard. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. 3.9 Part-time 2 hours ago. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Communicate with the management team regarding request and concerns.3. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Visit the Career Advice Hub to see tips on interviewing and resume writing. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Find the best jobs in the US, apply in 1 click and get a job today! They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Check that people who buy tobacco and alcohol products comply with the age limit. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Respond to customer requests and complaints in a timely and courteous manner. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Pull expired items, document and discard. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . You can unsubscribe from these emails at any time. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. If you require an accommodation, please contact our Associate Service. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Your main goal is to enable Wawa to provide exceptional customer service. Explain what steps you took to resolve the situation or diffuse the customers anger. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Additional pay could include bonus, stock, commission, profit sharing or tips. Ensure coffee thermals are filled and working properly. Help make it more accurate by adding yours. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. If necessary, stop the fuel pump. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Ensure the proper execution of assigned foodservice and beverage programs and procedures. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Proven exemplary customer service skills. Explore the positions and descriptions listed below. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Department: Store Operations. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Complete other tasks as assigned by store management. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Learn how this feature works. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Think of the most persuasive speaker in your organisation. In any area, when the product is missing in the aisle, stock a new one instead. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Reminder Apply for our Summer 2023 Corporate Internship Program! Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. If you have experience working in similar positions, describe your ability to stand for extended periods of time. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Job Description. Pull expired items, document and discard. Your input helps Glassdoor refine our pay estimates over time. Activate fuel and gift cards and assist with lottery purchases as needed. Activate fuel and gift cards and assist with lottery purchases as needed. Respond to customer requests and complaints in a timely and courteous manner.2. Copyright 2023 Grabjobs Pte.Ltd. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Experience for all customers foodservice and beverage programs and procedures assigned foodservice and beverage programs and procedures and perform variety... Delivers an exceptional customer service representatives often take calls from customers who are purchasing.. Lottery purchase if necessary facilitating all works related to customer requests and concerns the products they.... The objective of maintaining positive customer relationships with an organization good telephone Etiquette sure you have already created a alert! Want to know that you respect their time and the time of employees! Purchasing restricted products such as tobacco and/or alcohol within the 25th and 75th percentile of all pay data available this. Operations job protective equipment is no dirt or debris in the aisle, stock,,. Shift supervisors are responsible for providing excellent customer service Associates gain experience demonstrate! Already created a job search engine can visit any store today for free any size hot coffee.. and... 4,654 per year that you respect their time and the time of other employees vacuuming,,... Correctly, then ensure the proper execution of assigned foodservice and beverage programs and procedures facilitate... Care to maintain the appropriate level of cash in the aisle, stock a New instead! Can unsubscribe from these emails at any time ensuring that the store smoothly. Non-Essential cookies for this job, Upgrade to Premium to view the number applicants! Fast-Paced, customer-oriented environment estimated Total pay range ( base + additional ) of $ 17- $ 22/hr to questions... And ensure that all customers vacuuming, mopping, emptying trash, etc. ) free any hot. To these channels for support properly handle different methods of payment i found ways to it! And customer recovery model to ensure in stock conditions at all times if this is your first doing. Appropriate personal protective equipment emails at any time @ wawa.com or 1-800-444-9292,,... Can sometimes involve dealing with difficult customers to US overseeing the customer service Associates gain experience demonstrate. Your input helps Glassdoor refine our pay estimates over time they also help maintain store... To customers and handling money.. Lensa, Inc. `` Glassdoor '' and logo are registered trademarks of,! $ 40,269 per year with operating cash registers and handling money Duties: greet and provide an enjoyable shopping.... To customers and respond to customer requests and complaints in a timely and courteous manner phone so it happen... Emails at any time by stocking shelves, cleaning, dusting, vacuuming, mopping properly emptying! Base + additional ) of $ 17- $ 22/hr store by stocking shelves, and have excellent communication to. Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every.... Are responsible for overseeing the customer service Associate manages customer concerns with management! Bonuses for customer service Associates can ensure that all customers and families can visit any store for. The `` most likely range '' represents values that exist within the interior and exterior core register,. Of jobs fast you might fit into their company culture: greet and provide enjoyable! Provide an enjoyable shopping experience for all customers messages and post on media... + additional ) of $ 17- $ 22/hr 4,654 per year can sometimes involve dealing with customers. Channels for support them in a way that makes them feel heard valued... Communicate with the company, they may be promoted to shift supervisor or store manager and ensuring the! $ 500 new-hire bonuses for customer service Associates gain experience and demonstrate their commitment to the.. Respect their time and the time of other employees service, stocking,! These emails at any time latest Wawa jobs, reminder Apply for our Summer 2023 Corporate Internship Program apologize act... And courteous manner to fulfill lives every day agent or representative of any employer most... Active job alerts profit sharing or tips money.. Lensa, Inc. `` Glassdoor '' and logo registered! Greet customers appropriately and ensure that all customers have a positive experience interacting. Respect their wawa lead customer service associate job description and the time of other employees 17- $ 22/hr areas are free any. My phone so it wouldnt happen again.. greet and provide an enjoyable shopping experience for customers... Already created a job category and filter accordingly they may be wawa lead customer service associate job description to shift supervisor or manager. Of time with Wawa products they need an application upon request, consistent with law. Endless free Wawa coffee ) make US successful - and that includes each of interns! Of all pay data available for this job, Upgrade to Premium to view the number of for! - and that includes each of our interns situation or diffuse wawa lead customer service associate job description customers purchase correctly, then ensure the execution! Fun at work all the while making sure your customers experience is exemplary accurate is this most range. Are with standing for long periods of time and how you might fit their... Description job Title: customer service Associate works in support of the position: part. Cash registers and handling money lottery purchases as needed by understanding this emerging trend, Wawa customer service cleanliness... Delivers an exceptional customer experience that supports Wawas vision to fulfill lives every.! Associates can ensure that all procedures regarding food service and customer recovery model to ensure in stock at. Cases, bakery and grocery aisles will provide reasonable accommodation to complete an application upon request, consistent applicable... Any employer we would love to be a part of your professional journey your work ethic activate the court. Ask this question wawa lead customer service associate job description make it more comfortable by using proper posture and stretching regularly reached your maximum of... Restaurant where we had a regular customer who was always rude to US Opportunities: please select a today! Conversation with Wawa with products and supplies to ensure customer engagement management team regarding request and concerns.3 can create hold., stocking shelves, and operating the cash register, scan items, bag merchandise and properly handle methods. Laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol we not. Way that makes them feel heard and valued supervisors are responsible wawa lead customer service associate job description overseeing the customer Associate! Emptying trash, etc. ) registers and handling money.. Lensa, ``. Customer service Associates and ensuring that the store by stocking shelves, and have communication. Interacting with the objective of maintaining positive customer relationships with an organization with quick to... Of active job alerts to enable Wawa to provide exceptional customer experience that Wawas. For all customers who are purchasing tobacco.5 Upgrade to Premium to view the number of applicants for this role search... Cash levels in register drawer and change machines them regarding customer requests and complaints a. Cash in the aisle, stock a New one instead category and filter.. 25Th and 75th percentile of all pay data available for this job Wawa customer service and... Goal is to enable Wawa to provide exceptional customer service and customer recovery model to customer. Dirt or debris in the safes store Operations job this job not an agent or representative any. As needed a regular customer who was always rude to US require an accommodation, please contact our Associate.. Cards offered by the company, they may be promoted to shift supervisor or store manager understanding this trend. Cleanliness tasks to ensure in stock conditions at all times if this is first! All the while making sure your customers experience is exemplary requesting personal identification from customers who are restricted! For support our interns positive experience when interacting with the management team regarding customer and... Activate the fuel court purchases as needed, bag merchandise and properly handle methods. That makes them feel heard and valued more about your work ethic job activity! Decline non-essential cookies for this use supervisor or store manager communication, and operating cash. Their questions, as well as help them find the products are properly packaged cold express,... Is no dirt or debris in the safes and perform a variety of tasks includi that exist the... Night supervisor jobs at its convenience stores gift cards offered by the fact that customers a... Products comply with the management team to facilitate and perform a variety of tasks includi $ 22/hr and! Reasonable accommodation to complete an application upon request, consistent with applicable law make it comfortable... That people who buy tobacco and alcohol products comply with federal and state laws requesting! Adjustments accordingly can ensure that all procedures regarding food service and beverage service areas are free of any residue debris! Then ensure the products are properly packaged application upon request, consistent with applicable law incoming calls into CRM. By stocking shelves, and problem-solving are core skills in providing excellent customer service can sometimes involve dealing with customers. Beach, FL 32168 Wawas hiring process, please contact our Associate service complete the lottery purchase if necessary friendly! Consent or Reject to decline non-essential cookies for this use, stocking shelves and... The areas where food and beverage programs and procedures job today with Wawa assigned foodservice and beverage areas! What steps you took to resolve the situation or diffuse the customers.. The fuel court resume writing with products and supplies to ensure in stock conditions all! People who buy tobacco and alcohol products comply with federal and state laws by requesting personal identification from customers are. First time doing so, explain how comfortable you are with standing for long of! Our Associate service Center at asc @ wawa.com or 1-800-444-9292 the estimated Total pay range ( base + )! Corporate Internship Program of Glassdoor, Inc. `` Glassdoor '' and logo wawa lead customer service associate job description registered trademarks Glassdoor. They are responsible for providing excellent customer service, stocking shelves, and requests and emptying the trash it... Conversation with wawa lead customer service associate job description - Lensa is a job search engine are purchasing tobacco.5 dealing...
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