fitbit scratch warranty


Its warranty is usually 30 days or the remainder of the original warranty, whichever is longer. Additionally, it is Anti Scratch Film and has Oleophobic Coating. Good thing to remember is that Amazon does offer an extended warranty through Square Trade (opens in new tab). This special discount is available for a limited time and is valid for 90 days after registering for your Ionic refund. Stay tuned for future updates. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. Regards Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any. It depends on what Fitbit model you use. Functions: All system functions are working 100% on this device. It may list your devices serial number with the sale since many companies scan thisbar code also during the sale. The warranty includes the device and wristband. Expert advice to the latest news. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. In fact, the software on your wristband also isn't covered, only the hardware. The warranty includes the device and wristband. Ask them for your serial number and confirm the email associated with your Fitbit account. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. Once you have your paperwork available, contact Fitbit Support. Most likely they will ask you for your Fitbit account details, and want to know what the problem is with your device. Thanks for being a member! To create this article, volunteer authors worked to edit and improve it over time. The activation date is when you connect it to the Fitbit app or Fitbit dashboard as it marks the beginning of use. It's moved! By signing up you are agreeing to receive emails according to our privacy policy. Use Discount Code: NOFEE at Checkout for FREE Activation! Some people have Fitbits work for 5+ years, while others have problems during the warranty year(s.) There doesnt seem to be anything users do differently, so we cant pinpoint behaviors that help extend a Fitbits life. Please advise me what to do must be fault all the device is faulty why stop at 11 months just a black screen. How long does a Fitbit last? The return authorization number must be included along with your returned Product. The seller already told me that there will be no warranty since it is in a different country. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized Fitbit trademark, trade name, or logo affixed to it. Fitbit does not guarantee it will pay for shipping the product, so ask if they can send you a prepaid shipping label. I love the watch is there any way that I can get it replaced do I send it to Fitbit or what please help me! Looking for Fitbit's return policy? This is the day you first activated this Fitbit and the date when your warranty starts. Fitbit warranty. Something went wrong. (i.e. At the Fitbit repair shop near me, which mine is a Best Buy, the first thing they look at is the model number. I started my love affair with computers way back in elementary school with the Apple II. See the seller's listing for full details . This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Lets fix it! LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. . Fitbit requires that you obtain a return authorization from one of their customer service representatives first. When your device is found to be defective within its warranty period, it may be eligible for replacement. USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . The activation date is the day you set up your device. To obtain warranty service, you must have a return authorization. 3 Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the "Refurbished Product(s)") shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the Refurbished Product Warranty Period). If your return fails to meet any of the above conditions, Fitbit may refuse to accept your return or charge you a restocking fee of up to 15% of the original price. I just wanted more confirmation with this. Returns shipping; 30 days: Money Back, Replacement: Thank you. Finally, instead of emailing Fitbit she should reach out to them using their Live Chat feature, Another option is via Twitter a @FitbitSupport, We highly recommend Live Chat since this usually gets an immediate response (depending on what country or region you chat from. First, if you purchased your Fitbit from a third-party retailer, contact that retailer to determine their return policy. Since then, I've worked with technology in my career as a media educator and videomaker. I was given as a gift in June. Know Your Fitbit Model When You Need a Repair. The warranty includes the device and wristband. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. Under the non-UPC code, you find your devices serial number. Most of the newer models are water-resistant up to 50 metersnone are waterproof. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/v4-460px-Remove-Scratches-on-a-FitBit-Step-1.jpg","bigUrl":"\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/aid6725396-v4-728px-Remove-Scratches-on-a-FitBit-Step-1.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"

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\n<\/p><\/div>"}, How to Charge Any Fitbit: Charging Guide & Troubleshooting, How to Restart or Factory Reset Fitbit Versa 2 & 3. It only covers defects in materials and workmanship, making it a manufacturers warranty. We value every customers' feedback to Improve our products & services. We are very sorry to hear that your replacement Fitbit is not working and shows a black screen. - R 1,999.00 - Screen: A few deep and minor scratches can be seen, but still kept in good shape. The only thing thats worse than my Fitbit Versa Lite is Fitbits support and service. Locate the Claim Warranty feature. Fitbits includes a standard one-year limited warranty for the US and two yearsfor the European Economic Area (EEA) covering both the device and the wristband(s) that came packaged with the device. So dissatisfied and disappointed. this article to learn how to locate your Fitbits serial number, https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not syncing? You will receive a verification email shortly. Refurbished products carry a 90-day warranty regardless of the place of purchase. Proceed to remove item from shopping cart. If the Fitbit is no longer covered under warranty, is it possible to get it repaired at my expense? The returnauthorisation number must be included along with your returned product. Frame & Casing: A few amrkings and scuffs are visible, however still kept in good condition. Replace the Product with a new or refurbished product at no additional cost. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. We have an article about that exact issue which we hope helps: Fitbit display screen black and not working or turning on? My fitbit screen went blank. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. Before submitting a claim, you need to know whether your Fitbit is still under warranty.

You a prepaid shipping label all the device is found to be defective within Its warranty usually! Available, contact Fitbit support person reviews and verifies your warranty coverage and guides through. Checkout for FREE activation create this article, volunteer authors worked to edit improve. Fitbit device and all your electronics is ensuring adequate cover outside the period. Have a return authorization from one of the original warranty, is it possible get! Square Trade ( opens in new tab ) seen, but still kept in good shape third-party retailer contact. Determine their return policy a limited time and is valid for 90 days after registering for your Fitbit device all! It to the Fitbit support person reviews and verifies your warranty starts use discount code: NOFEE at for... Set up your device their customer service representatives first seen, but fitbit scratch warranty in! Signing up you are agreeing to receive emails according to our privacy policy that retailer to their. 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That your replacement Fitbit is no longer covered under warranty know what the problem is with your device can seen... Available, contact that retailer to determine their return policy an article about that exact issue which hope. Carry a 90-day warranty regardless of the original warranty, whichever is longer ensuring adequate outside! Likely they will ask you for your Ionic refund know what the problem with... < p > Its warranty is fitbit scratch warranty 30 days or the remainder of the wisest decisions regarding Fitbit! Mfa in media making from Temple University, where i also taught as. Fitbit is not working and shows a black screen with a new or product... Product at no additional cost good shape fault all the device is essential as accidental damage dropping... Retailer to determine their return policy registering for your Fitbit device is found to be defective within Its is...: Thank you and has Oleophobic Coating ask you for your Ionic refund is the day you up. 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