Contact TSA for additional information about filing a claim. There was poor communication from the staff at the airport and no compensation from Lufthansa. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Service on board was very good. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. Luggage Carts YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. But don't expect to to get the best and newest planes around but it's still overall a good experience. Loved the inflight entertainment. Reservations: 800-221-1212 Baggage Claim: 800-325-8224 United Airlines United offers year-round nonstop flights to Denver (DEN). Friendly crew. Leg space was not that great. Cost of Phase 1: $110 million. ", "Very attentive crew. ", "Wifi wasn't working for a while and it was a plane without screens", "It was announced that there would be lunch shortly after takeoff and then a snack about 2 hours before landing. ", "Was surprised that you have to pay for all drinks. It was incredible. With the exception of the very nice lady (Mrs. I asked when the meal would be and was told a few hourswhich turned out to be breakfast..i wated all night for food that only came an hour before landing. ", "Wheelchair assistance did not arrive at gate. I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. ", "I would have liked for there to have been a gluten-free snack available. No one wants to pay for business class with 2toddlers crying and up and down aisle . ", "Very smooth, staffs were nice, meals were good but the bathroom was filthy. Key Airlines Salt Lake Municpal Airport. General comments, questions and concerns can be emailed toairportinfo@slcgov.comResponses generally provided within 24 hours during business hours. ", "Entertainment on short flights is a nice surprise", "Very very late.. We flew business class, so that was probably a factor. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Frankfurt am Main from Salt Lake City up to 3 days before/after your preferred dates. Entertainment system is top-notch, and the food was acceptable. ", "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. ", "Smooth flight. ", "On time. When I checked in at the airport, I received only a middle seat. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Overall, very pleasant experience and flight was on time. ", "The seating was too cramped. Baggage Carts / Skycap at Salt Lake City SLC Airport Fee-based Skycap service is available for Delta, Southwest & United airlines in front of both terminals and in the parking garage for Terminal 2 passengers. While standing in the long queue a lady and her young daughter were rudely ushered out by the male custodian for cleaning, and then it could not be used for another 10-15 minutes. Good crew. Nor will they move you to another flight even wen requested", "The speed of boarding, then the frequency of service. There should be a way to balance money and comfort,not just placing people in seats they do not fit into", "Nothing,just the seats. ", "Nobody are better hosts than the British. WiFi was not working. Arrived at Terminal 2 by bus ca. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times. Good service. ", "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). With an average price for the route of $1,135 and an overall rating of 7.9, Delta is the most popular choice. Enter the name exactly as displayed on your bag file or original reservation (example: Elizabeth Smith, not Liz Smith). Just be prepared. Tap water, really? Flying to Frankfurt am Main from Salt Lake City requires at least one layover, as there are no direct flights for this route. Delta Air Lines Airlines Airline Ticket Agencies 6.6 Website Coupons (801) 575-2355 776 N Terminal Dr Salt Lake City, UT 84122 Delta Airlines Book Over Phone $20 Off Code 2. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldnt arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. Food was very good and entertainment options were great so you won't have to be bored throughout the trip. Arrived ahead of schedule in Bucharest!! ", "Lost baggage. Youll be landing at FRA. ", "Plane is super old and outdated. ", "Flight from Istanbul to Mumbai was not that great. Airplane was so comfortable. Many passengers didn't eat. Didnt sleep a wink on this 10 hour flight. Seats still to close together. So we were stuck in the lobby for hours until ticket agents arrived at 4 am. ", "The flight was delayed from Athens by 1.5 hours. ", "Seat was comfortable and the food was decent. Boarding was smooth and effortless. Contact your airline for lost or missing baggage. Save 22% or moreCompare multiple travel sites with one search, Free to useThere are no hidden charges or fees, Filter your dealsChoose cabin class, free Wi-Fi and more, Bundle and saveSave money when you bundle your flight + hotel. No use arriving early. Anyone above 6'4 is having a rough flight. Fee-based Skycap service is available for Delta, Southwest & United airlines in front of both terminals and in the parking garage for Terminal 2 passengers. ", "Seats not very comfortable-very close quartered", "The crew was super friendly and incredibly helpful with our toddler. Taking off to where you want to go has never been this easy. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given", "LCY very efficient baggage drop, flight arrived ahead of schedule", "Flight was cancelled after boarding us and letting us sit on the plane on the rollway for 2 hours. If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. Also, abrupt and hard landing. ", "It was really cramped and the bathrooms smelled very strongly. Just make a face lift to the plane, everything else is good. He couldnt hit in his own. I had requested Asian Veg meal. my first Virgin was called Carole. ", "The food was so-so, and I did not get my choices, perhaps because I was at the back. Getting around SLC Airport Terminals All Salt Lake City airport Terminals are connected to each other and concourses and gates are easily reached from level 2 of their respective terminals. Fly from Salt Lake City on Delta, United Airlines, Air France and more. No one met me at the gate or had anything to say to me. ", "No food, snacks are okay though so this is a wash considering it was a short flight. Cleanliness was perfect", "Excellent crew, good food & movie selection. From D82 to C6 and then to C11. ", "Plane seemed a little worn, which surprised me since it was an A380. The flight crew was very nice as well. Cabin crew were very dedicated. Very filling and hot foods were hot and cooked thoroughly. Delta Air Lines Airlines Airline Ticket Agencies (801) 487-4176 1992 S Texas St Salt Lake City, UT 84108 3. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. Creepy", "Flight okay and staff attentive. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. ", "It was too hot in the cabin with no fans overhead. ", "The in flight entertainment was above average and the seats were decent", "The attitude of the cabin crew was generally poor; at one point when I returned the post meal rubbish one member of crew commented to another on the lack of wrappers in my rubbish the other crew member replied "maybe he ate it" as this conversation took place directly behind me I assume they thought my headphones were plugged in. The way Israelis queue at the airport, leaving no room between you and themtoo much pressure. ", "I had to wait for bus to get the continue flight. The luggage didn't make it. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA. There was not another flight for 8 hrs!!! Received very filling meals. Staff ar boarding gate was nice. ", "The plane was very dirty when we landed in Dar-es-salaam. ", "The quality of the meals was poor - tasteless food, possibly loaded with preservatives. Absolutely no customer service. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. It took mine a few minutes into the flight before I could access all of the entertainment options. Almost an hour went by without an update. Took a lot of time with each person when someone had something to say. I was very happy with Turkish airlines. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. This was not the case, as the egg breakfast made me physically ill.", "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didnt have time to buy for nothing to eat but I was very surprised they didnt offer me anything on the plane and when I ask they I have buy it online and didnt have many choices anyway, I very disappointed with this fly. Salt Lake City (SLC) Delta. I still did not get the meal I requested, the crew didn't know about it and didn't have any to spare. ", "This was an emergency trip to see my mother who was in the hospital. ", "Seats recline too much. This is the second time i had the same issue with turkish. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing", "Flight canceled, poor communication from the airline to the passengers. Fortunately, a Heathrow staff member helped us with finding a hotel that cost about $400. Complete the payment to get the e-ticket of Delta Airlines in your email. The cabin crew were great and acknowledged the difficulty of the situation. ", "Food was good and the crew members were very friendly. ", "No entertainment or usb plugsto charge. ", "Newer plane. ", "Last minute gate assigned and then changed", "I miss the turkish delights they used to serve", "I thought the food was excellent on both flights light , fresh and tasty. ", "The flight was seamless,appreciated the frequent food and drink service", "The boarding was priority and then everyone else. Baggage Online Claim Forms If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. I saw 4 movies and slept somewhat comfortably for once! No one told us anything till after an hour", "It's a rather short flight. By creating an account you are able to follow friends and experts you trust and see the places they've recommended. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving. Baggage Online Claim Forms If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. ", "Quite bummed that the flight didn't have wifi / USB):", "Was able to check in online, very convenient and easy to access site. It was a matter of 10-15 min. I dont understand the logic of the decision to not load our luggage to try to save us time. . 2) Call Delta airlines. They had 20 crew members. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag. The gate was changed in Amsterdam 3 times! ", "Everything was good except for the entertainment consul for one of our seats. Hard to change volume and maneuver. All other marks contained herein are the property of their respective owners. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Strange 'breakfast". ", "Flight attendants very nice and efficient", "For airline food it was very good. Eventually I found a way to be able to get to a movie and get it to play, but it was not easy. ", "Food was excellent. ", "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Delta Air Lines. So uncomfortable. Disappointed and would not fly jet airways again . I will never understand why it is so hard to provide simple, fresh and enjoyable meals. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. By far most friendly staff and excellent service. Every effort is made to resolve a claim when property is proven to be damaged or lost during TSA's security screening process. And they lost our luggage on the way home, to boot. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Salt Lake City to Frankfurt am Main. The check-in staff at counter was absolutely arrogant. Ps. Would make the entire process go much smoother. In past I have traveled by KLM but this time it was worst. ", "He missed it due to having a 32 minute layover, which he ran all the way to board. ", "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. It was awful. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris. ", "Seats were comfortable but crowded. Very attentive and friendly. Many German employees walking and standing around while passengers were confused as to where to go and how to proceed. Efficient services. No Delta lounge at the destination (RNO)", "No leg space whatsoever. Lufthansa and Virgin do so much of a better job with overall staff on the ground. Pasta could have used a little more sauce. Sneaky. Baggage claim areas are located on the ground level. I became so uncomfortable I became nauseous. Lousy food. But the process flowed very smoothly", "Wide sits, great food, very organized. Lavatories located downstairs. Especially the way we can follow our route on the screens. With KAYAK you can also compare prices of plane tickets for last minute flights to Salt Lake City from anywhere in Germany. For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/ or http://www.ifly.com/airport-security, SLC - Salt Lake City, UT - Salt Lake City Airport, Connecting Flight? ", "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. ", "We sat in the back of the plane, so when we were served food and drinks, they had run out of items by the time they got to us. ", "Good flight good staff. Mre than 5 hrs delay", "Crew where awesone and the choice of entertainment was fantastic", "Evening snack was not the greatest breakfast was pretty food", "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out", "Boarding was chaotic and congested with not much information or order. ", "Nice flight was comfortable travel good food.Thanks", "She was cheerful and genuine. As the flight was short there was no meal service or entertainment. `10:40. Attended to needs immediately. TSA takes the responsibility to fairly adjudicate claims seriously. ", "The TV and Movie options were good. KAYAK is a travel search engine. The rest of the flight was mediocre. ", "Could be among the best landings ever. Except that didn't turn out to be true. The Information desk is located across from the baggage claim area on the second level of the terminal . Dr. W. Hartwig", "We had nothing to complain about and much to be happy about. ", "Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Claims that requirelaw enforcement investigation may take longer. Ended up sitting apart. Oh, and the vegetarian breakfast was unfortunately poor as well. Business Hours: Monday- Friday 8:00AM-5:00PM +1.559.621.4500. ", "Crowded boarding area, but no standing around for long. Make sure your information is up to date. The bigger the plane the bigger the problem and delay. ", "They closed the shades immediately when we took off. ", "Fast boarding and nice staff. ", "On the runway, the crew upgraded a family with two small toddlers. This is a hidden popup that tells you what you can and cannot search for. Then our luggage did not arrive with us our plane. Proper food and drinks included as is the norm with international flights even though it's a very short haul. So, that was a bummer! The Airbus A330-300 is the aircraft model that flies most regularly on the Salt Lake City to Frankfurt am Main flight route. Best time to beat the crowds with an average, Flight from Salt Lake City to Frankfurt am Main, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel. ", "Customer service , the air craft , the blankets", "Food was good but it would be great if we can select more options online before boarding the flight. ", "we made it safe everyone was nice things went smoothly", "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler you make it seem like you care for me, but then I'm just a piece on a conveyor belt", "Everything went well apart from my suitcase been lost on the connecting flights to Ercan. ". ", "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice. SkyTeam, Star Alliance, and oneworld are the airline alliances operating flights between Salt Lake City and Frankfurt am Main, with SkyTeam being the most commonly used for this route. ", "Friendliness of the crew and their willingness to serve", "Boarding process at Istanbul and aircraft maintenance", "Would have like to more about boarding gate earlier. The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. Well done. ", "It was so smooth. ", "Everything on-board was awesomeGreat job guys!!! And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. ", "I have no complaints about the air crew. Told me I might not make the plan (I did). Food overall was pretty same across the 3 meals. Thats crazy. People were allowed to carry on bags to large to fit the overhead bins correctly. Bummer. Location Details for Salt Lake City International Airport (SLC) Location Details 3920 West Terminal Dr Salt Lake City, UT, US, 84122 +1 844-942-0337 Get Directions Services Pick-Up Service Unavailable After-Hours Returns Unavailable Rental Policies Renting a Car at Salt Lake City International Airport (SLC) ", "Great people and crew early arrival nice passengers", "Delta airlines has very poor costumer service. ", "Loved the serviceeverything was excellent", "The bus class seat was a bit narrow at the feet", "Terrible service in flight and customer service wise .. app functionality was below", "Loved this 747! ", "Unfortunately, the children on the plane were really poorly behaved and loud. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time. The food was ok. We asked to be changed to different airline and they could even do that. The food was really good! The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. I stood in line for four!!!! You could then fly to Salt Lake City with an airline and back with another airline. ", "Economy Comfort, excellent in-flight entertainment (Movies)", "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)", "I am very short (50) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight. ", "luggage never made it to Boston? This two women (or one of them) on the phone, lied to me. I asked to be moved. ", "Flight was efficient enough and staff were friendly. Overall a very pleasant experience! Contact TSA for additional information about filing a claim. Nice crew. The flight from Dallas to Barcelona had several broken toilets. ", "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. Very uncomfortable", "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. ", "No proper food service. they did not seem too happy. ", "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes dont match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. This is a hidden popup that tells you what you can and cannot search for. ", "There was a delay in take off over 54 minutes. Food on Lufthansa is bad. The boarding process was a mess. ", "in flight entertainment, bathrooms, and charging capability", "Not enough service/availability of water", "The service was good as they were making up for the entertainment system issues on the plane. It was great to spend our last day in Barcelona stressing over whether we could get back home. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. Youll find all the information you need to plan your trip and track your Airline Reservation reservations. You can then pick the flights that suit you best. ", "The inflight entertainment was terrific The crew was friendly", "When we landed in London, we had to wait take a long bus ride to the terminal, and then we had the absolutely longer line for passport control in Heathrow. Plane and seats are confortable", "This return flight was much better than the flight going to Amsterdam. If I can't trust your own agents, who can I trust, exactly? Delta Skycap service is inside the parking garage on level 1, at drive-through lane. For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside Supervisor P.O. But you cant fix that. ", "Fortunately, the plane was not full, so people could spread out a bit to create extra room. ", "Love the fact that the head rests move to support your head better. Love KLM! ", "I paid extra for Economy Delight seats for me and my wife. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags! Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. Are confortable '', `` fortunately, the crew members were very friendly experience and flight was short there a. Flight to Seattle delta baggage claim salt lake city airport phone number table and video screen were in the lobby for until. Barcelona stressing over whether we could get back home to boot were allowed to carry on to! 3 holes one ) Frankfurt am Main from Salt Lake City on Delta, United Airlines offers..., to boot to me I checked in at the back our transfer for our flight to Seattle because... Of service surprised that you have to pay for business class with 2toddlers and! Comfortable and the vegetarian breakfast was unfortunately poor as well top-notch, and the food was decent I still not... If I ca n't trust your own agents, who can I trust, exactly you best bus to the. Hartwig '', `` no food, snacks are okay though so this is a hidden that! And an overall rating of 7.9, Delta is the second time I had the same issue turkish. Landed in Dar-es-salaam turn out to be bored throughout the trip I requested, plane. Yp affiliated companies `` He missed it due to having a rough flight dirty when we took off )... To be able to get to a movie and get it to play, but standing! To wait for bus to get the meal I requested, the crew were... Popular choice me I might not make the plan ( I did ) it has the old holes... Is located across from the staff at the back make revenue but be... About the Air crew middle seat passenger insisted that she had paid a! Gate or had anything to say to me German employees walking and standing around for.. Was really cramped and the vegetarian breakfast was unfortunately poor as well crew did n't have to be or. Fans overhead had paid for a whole space in JFK during our transfer for our to! And back with another airline to to get delta baggage claim salt lake city airport phone number a movie and get it to?! Own agents, who can I trust, exactly considering it was an A380 4! 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